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How do you help patients who show up in the ER 100 times a year?

June 4, 2024 By Insurance Experts Leave a Comment

For more than two years straight, Moore was sick, homeless and close-to-death drunk — on mouthwash, cologne, anything with alcohol, he says. He landed in the hospital 70 times between the fall of 2014 and the summer of 2017.

“I lived in the emergency room,” the 56-year-old remembers. “They knew my name.” Things got so bad, Moore would wait for the ER nurses to turn their backs so he could grab their hand sanitizer and drink it in the hospital bathroom.

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